> ## Documentation Index
> Fetch the complete documentation index at: https://enterprise-docs.bglobale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change Delivery Country

Customers can change the delivery country directly on the Checkout page without navigating away.

When a new delivery country is selected, the page refreshes to reflect the new country’s shipping, duties, and taxation (D\&T) policies. This feature supports cross-border commerce by accommodating country-specific shipping and taxation policies and the updated delivery country’s regulations. Customers remain on the checkout page throughout the process, maintaining continuity.

<Note>
  Merchants that hold separate sites for different countries (subdomains or different folders) do require additional configurations on the platform side.
</Note>

**Examples**

* **International Shoppers**: A customer shopping from the U.S. decides to send their order to a relative in Canada. They can seamlessly change the delivery country to Canada within the checkout page, with prices and taxes updating accordingly.
* **Multi-National Merchants**: Merchants operating in multiple regions can provide a unified shopping experience by enabling country changes without redirecting customers.

## Disable Countries from Use

Merchants can choose to disable specific countries as shipping destinations and billing addresses

This feature removes the risk of a merchant conducting business with a country under sanctions. It also allows merchants to disable countries that it prefers not to ship to, even if they are allowed by Global-e.

**Banned countries**

Countries classified as “banned” by Global-el no longer appear in the billing address section or as shipping destinations. These countries are automatically restricted, and merchants cannot override this setting.

**Merchant-Defined Inactive Countries**

Merchants can mark specific countries as “Inactive,” even if Global-e permits them.

Inactive countries are excluded from billing and shipping address options and do not appear in the country switcher or welcome popups.

**Registered Users in Inactive Countries**

For users with addresses in an inactive country, the address fields will be cleared. These users will be prompted to provide valid inputs during their next interaction.