> ## Documentation Index
> Fetch the complete documentation index at: https://enterprise-docs.bglobale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Checking Out, Creating, and Viewing Orders

This section provides information on the Global-e extension's API endpoints used during order placement and on the details of the order after placement.

## Checking Out and Creating Orders

When the shopper adds items to the cart, the Global-e extension uses the CartInfo API to get the content of the cart .

`<base_host>/?wc-api=pro-cart-info`

When the shopper clicks the checkout button, the extension redirects from the native environment to the Global-e checkout.

## Viewing Orders after Creation

After the order was created, you can view the list of orders or the details of each order. You can do this by navigating to WooCommerce > Orders.

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/hjqDl82-X0YUzXdP/images/uuid-7faa9b5c-e8d4-2802-d94f-b234029db80d.png?fit=max&auto=format&n=hjqDl82-X0YUzXdP&q=85&s=66518adde4d105ca8d2c3061b4af704c" width="1304" height="362" data-path="images/uuid-7faa9b5c-e8d4-2802-d94f-b234029db80d.png" />
</Frame>

Before the order is injected into WooCommerce, it is created in the Global-e system and given a Global-e Order ID. The Orders screen shows the internal order ID replaced by Global-e Order ID. See the example in the figure above (Order List Screen with the Global-e ID). This ID is also displayed when opening an order and Viewing Order Details. The Global-e Order ID is proceeded by GE and ends with the merchant country code initials.

An example of the Global-e ID format is **GE11053927GB**.

Note that when orders are placed in the native application, the internal order ID is shown:

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/j_QcUA5HG17m29tL/images/uuid-e56313dc-0e65-ded9-50b1-ff202dc48488.png?fit=max&auto=format&n=j_QcUA5HG17m29tL&q=85&s=d2f064b546bb4959a5cf2ac7c37cec84" width="1272" height="393" data-path="images/uuid-e56313dc-0e65-ded9-50b1-ff202dc48488.png" />
</Frame>

To cross-reference the order on the Global-e Merchant Portal, you can use either the internal Order ID or the Global-e Order ID.

## Viewing Order Details

You can click a Global-e order to view its details, such as its order information, Global-e order ID, order status, and payment information.

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/4kLlWOCKssl9AEZa/images/uuid-dbba1e65-c3dd-a387-7a27-f9af71b612d9.png?fit=max&auto=format&n=4kLlWOCKssl9AEZa&q=85&s=0ba58a1c30cefd630f611f65451702ea" width="1314" height="1031" data-path="images/uuid-dbba1e65-c3dd-a387-7a27-f9af71b612d9.png" />
</Frame>

The following table describes the order statuses in WooCommerce.

| Status     | Description                                                                                                                                                                                                                                                                                                               |
| ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Pending    | Global-e injects the order in **Pending** status. Fulfillment is not performed at this stage. The status remains Pending until the payment is cleared.                                                                                                                                                                    |
| Processing | Once the payment is processed successfully and the order is cleared by the fraud engines (or via manual fraud team review), the status changes to “Processing” and fulfillment starts. Once the order is in “Processing” status, the order can be prepared for international shipping and dispatched to the end customer. |
| Processed  | Once the order was shipped to the customer and an email notification was sent on behalf of the merchant, the order’s status will be set to “Processed”.                                                                                                                                                                   |
| Canceled   | Orders canceled via the Global-e merchant portal are in the **Canceled** status.                                                                                                                                                                                                                                          |

## Shipping and Handling Information

The shipping price field always shows 0.00. You can view the actual shipping price paid by the customer on the Global-e Merchant Portal. In the Items Ordered section, product prices for Global-e orders appear in both the merchant’s base currency and the customer’s checkout currency.

<Tip>
  To verify the actual amounts paid by customers for shipping, refer to the Global-e Merchant Portal: *GlobaleAdmin > Orders > View Orders*
</Tip>

The Merchant Orders screen is displayed. In the Order Details Area, select an order to view the order details, including payment and shipping details.

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/4kLlWOCKssl9AEZa/images/uuid-ca77009d-ef82-7e7d-f2be-e4312e039f42.png?fit=max&auto=format&n=4kLlWOCKssl9AEZa&q=85&s=88898de49435e0a7483267283bb48caf" width="815" height="693" data-path="images/uuid-ca77009d-ef82-7e7d-f2be-e4312e039f42.png" />
</Frame>