> ## Documentation Index
> Fetch the complete documentation index at: https://enterprise-docs.bglobale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# European Merchants with Non-Global-e Carriers

| wyol\_US\_flow\.png<br />When an international customer visits your site, Global‑e converts the price of your product to the customer's currency.<br />At checkout, the customer is presented with the financial details of the transaction:<br />The price of the product minus discounts<br />Shipping<br />Duties and taxes<br />After verifying the validity of the transaction, Global‑e collects the payment and the order is packed and shipped.<br />If you are shipping the products directly from your hub then the final title transfer takes place in the origin country, making this a domestic B2B sale.<br />If you are shipping from a Global-e hub, the final title transfer occurs when the goods arrive at the domestic Global-e hub.<br />Global‑e then converts the amount of the sale back to your currency and refunds you the amount of the sale, deducting relevant fees and subsidies.<br />If you are using your own carriers then the shipping fee, plus duties and taxes (if paid for by the carrier), are included in the refund. |   |
| --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | - |

## Duties and Taxes Process

Below are two examples of the financial process that takes place between EU Merchants and both EU and non-EU customers.

**EU Merchant- EU Customer**

Example: Intra EU “distance selling” to Germany (VAT = 19%)

* Product price in Europe = €121 (€100 + 21% VAT) - exported into the EU (Germany)
* Shipping charged to customer €5

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/SJpQAWts8R8ncyo4/images/uuid-10781414-e5db-d1c8-9a93-d88a3b3ae6bc.png?fit=max&auto=format&n=SJpQAWts8R8ncyo4&q=85&s=24a8a71f0cd0750257d1624748c5a204" width="956" height="371" data-path="images/uuid-10781414-e5db-d1c8-9a93-d88a3b3ae6bc.png" />
</Frame>

Net product sale for Merchant: €100

Net including shipping: €105

**EU Merchant - Non-EU Customer**

Example: “Pocket” VAT outside the EU

* Product price in Europe = €121 (€100 + 21% VAT) - exported out of the EU
* Shipping charged to customer €5

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/j_QcUA5HG17m29tL/images/uuid-e71ce19a-a921-02f5-bed4-ce04f66b631b.png?fit=max&auto=format&n=j_QcUA5HG17m29tL&q=85&s=ba17d8abd89f0d9826b4893ec8d38bf6" width="945" height="362" data-path="images/uuid-e71ce19a-a921-02f5-bed4-ce04f66b631b.png" />
</Frame>

Net product sale for Merchant: €121

Net after shipping subsidy: €126

## Billing Period and Payment Terms

The reconciliation process typically takes place on a weekly basis and results in a comprehensive report of all Merchant sales for the week.

Based on the report, Global-e pays the Merchant the sum of all products sold internationally during that week plus any relevant shipping, duties, and taxes, minus the agreed service fee.

Global-e's standard payment terms:

* 80% of the net proceeds are paid weekly, up to two business days after the weekly reporting day.
* 20% of the net proceeds are paid seven days after the end of each calendar month.

## Invoicing

When the Reconciliation Report is generated, Global-e also provides Merchants with two invoices:

* A self-billing invoice for sales less refunds.
* An invoice for Global-e’s services, fees, and any shipping subsidies.

To view the invoice go to the Global-e Merchant Portal > Merchants > Reports > Reconciliation Reports.

**Invoice for Service and Fees**

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/vhiwVFSofQQTfWIF/images/uuid-a4aa148c-bd2b-10ce-8be0-ab8d83b38bde.png?fit=max&auto=format&n=vhiwVFSofQQTfWIF&q=85&s=c5bb35864989e0604685b9c7aa458edc" width="475" height="538" data-path="images/uuid-a4aa148c-bd2b-10ce-8be0-ab8d83b38bde.png" />
</Frame>

**Credit Note for Net Sales**

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/hjqDl82-X0YUzXdP/images/uuid-83af9d65-2890-653d-e9c8-30229efaa79a.png?fit=max&auto=format&n=hjqDl82-X0YUzXdP&q=85&s=77a24ee328239c227cbd68a35715c0c6" width="477" height="528" data-path="images/uuid-83af9d65-2890-653d-e9c8-30229efaa79a.png" />
</Frame>

## Global-e Purchase Examples

The following two purchase examples offer a detailed look at the price conversion process.

There are two types of price conversions:

* **Dynamic pricing** - Global-e converts the customer currency on the website for the Merchant.
* **Fixed pricing** - The Merchant gives Global-e the customer's price in the customer's currency and that information is fed into the website.

**Dutch Merchant- EU customer**

Example of dynamic pricing

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/j_QcUA5HG17m29tL/images/uuid-e7b06fee-dc55-ed5c-7af6-b086ffdef46f.png?fit=max&auto=format&n=j_QcUA5HG17m29tL&q=85&s=6128701c36d931da97c14fa5e4bbdfa5" width="1021" height="469" data-path="images/uuid-e7b06fee-dc55-ed5c-7af6-b086ffdef46f.png" />
</Frame>

**Dutch Merchant- Non-EU customer**

Example of dynamic pricing

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/83nCB7AJobthQFqb/images/uuid-c032a314-efd7-4f0a-0c07-cbcc1ed64970.png?fit=max&auto=format&n=83nCB7AJobthQFqb&q=85&s=35d7f51d6f11286781d45e249651dc8e" width="1031" height="447" data-path="images/uuid-c032a314-efd7-4f0a-0c07-cbcc1ed64970.png" />
</Frame>

**Dutch Merchant- Swedish customer**

Example of Fixed Pricing

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/X_jditTJssq_GTcj/images/uuid-663875b7-04a1-0cdc-48a1-a51cb98840a0.png?fit=max&auto=format&n=X_jditTJssq_GTcj&q=85&s=c504f292cde2c97d0c8bb711e2067eb5" width="1074" height="446" data-path="images/uuid-663875b7-04a1-0cdc-48a1-a51cb98840a0.png" />
</Frame>

## Reconciliation Report Example

Below is a sample Reconciliation Report with a breakdown of the services and fees for that week.

For a list of all the report fields and their definitions, see [Reconciliation Report](/reconciliation-report).

|                             | Amount Excl. VAT | VAT          | Amount Incl. VAT |                                                                                         |
| --------------------------- | ---------------- | ------------ | ---------------- | --------------------------------------------------------------------------------------- |
| Sales Total                 | €17108.55        | €3592.80     | €20701.35        | [Sales Example](/eur-merchants-with-non-global-e-carriers#sales-total-278214)           |
| Refunds Total               | (€625.40)        | (€131.33)    | (€756.73)        | [Refunds Example](/eur-merchants-with-non-global-e-carriers#refunds-total-278214)       |
| **Amount to Invoice**       | **€16483.15**    | **€3461.47** | **€19944.62**    |                                                                                         |
| Service Fee                 | €1262.55         | €265.14      | €1527.69         | 7% of Total Order Value                                                                 |
| Shipping Subsidies (EU)     | (€390.42)        | (€81.99)     | (€472.41)        | [Shipping Example](/eur-merchants-with-non-global-e-carriers#shipping-subsidies-278214) |
| Shipping Subsidies (Non-EU) | (€405.10)        | €0.00        | (€405.10)        |                                                                                         |
| Taxes Subsidization         | (€132.30)        | £0.00        | (€132.30)        |                                                                                         |
| Handling Fee                | €76.50           | €16.07       | €92.57           |                                                                                         |
| Returns                     | (€4.00)          | (€0.84)      | €4.84            | [Returns Example](/eur-merchants-with-non-global-e-carriers#returns-278214)             |
| **Services and Fees**       | **€931.82**      | **€82.83**   | **€1014.65**     |                                                                                         |

### Sales Total

**Order Level**

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/hjqDl82-X0YUzXdP/images/uuid-8055631c-6784-9694-1a46-6b4b5deb1277.png?fit=max&auto=format&n=hjqDl82-X0YUzXdP&q=85&s=bf311c17ebec377f861795cfcd2c24c0" width="1536" height="177" data-path="images/uuid-8055631c-6784-9694-1a46-6b4b5deb1277.png" />
</Frame>

*Sales Total on the Order Level*

**Product Level**

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/-95KX8vS1vYAnafZ/images/uuid-45681d01-bd95-88f8-8a91-a4015eb83f8a.png?fit=max&auto=format&n=-95KX8vS1vYAnafZ&q=85&s=ae42b3e497d35516d5460ff7e3226066" width="1537" height="361" data-path="images/uuid-45681d01-bd95-88f8-8a91-a4015eb83f8a.png" />
</Frame>

*Sales total on the Product Level*

### Refunds Total

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/hjqDl82-X0YUzXdP/images/uuid-8e3f4862-8bdd-de90-b8c3-889781e2033e.png?fit=max&auto=format&n=hjqDl82-X0YUzXdP&q=85&s=aeddd57db3477c83cd0df13b12edc3d4" width="1538" height="140" data-path="images/uuid-8e3f4862-8bdd-de90-b8c3-889781e2033e.png" />
</Frame>

*Lists all the refunds that were issued through Global‑e during the relevant period*

### Shipping Subsidies

Shipping prices are based on the actual weight that we received from the shipper or measured at our hub.

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/-95KX8vS1vYAnafZ/images/uuid-4d2681d9-bced-ae9f-66d1-9de10cf606f7.png?fit=max&auto=format&n=-95KX8vS1vYAnafZ&q=85&s=c892742b80cd69b0ca032c2346520f75" width="1537" height="162" data-path="images/uuid-4d2681d9-bced-ae9f-66d1-9de10cf606f7.png" />
</Frame>

*shipping costs are reconciled based on the date of the shipment*

### Returns

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/4kLlWOCKssl9AEZa/images/uuid-dbd30617-2b13-e2e3-3364-73e6835dc0f1.png?fit=max&auto=format&n=4kLlWOCKssl9AEZa&q=85&s=a932ce687bb6a26ab8f1badd3358feef" width="1536" height="118" data-path="images/uuid-dbd30617-2b13-e2e3-3364-73e6835dc0f1.png" />
</Frame>

*Includes the details of each returned parcel*