> ## Documentation Index
> Fetch the complete documentation index at: https://enterprise-docs.bglobale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Roles Overview

The following table shows the user roles overview:

| Role                 | Add/Manage Users | Analytics Access | Settings Access | Manager Approval |
| -------------------- | ---------------- | ---------------- | --------------- | ---------------- |
| Owner                | Yes              | Yes              | Yes             | Yes              |
| Admin                | Yes              | Yes              | Yes             | Yes              |
| Online Staff         | No               | Limited          | No              | No               |
| Online Store Manager | No               | Limited          | No              | Yes              |

## Owner

The **Owner** role has the highest level of access and control over the application. Every store has an Owner user by default.

Owner users have the following permissions:

* Full access to all pages and functionalities within the app.
* Ability to add and manage users, including assigning user roles.
* Manager approval.

## Admin

The **Admin** role is designed for users who require extensive access to manage returns, but with some restrictions.

Admin users have the following permissions:

* Access to all pages and functionalities, except the *Analytics > Orders* page.
* Ability to add and manage users, including assigning user roles.
* Manager approval.

## Online Staff

The **Online Staff** role is intended for users who handle day-to-day return operations for online returns without requiring access to sensitive financial information.

Online Staff users have the following permissions:

* Access to all screens and functionalities, except the *Analytics > Orders* page.
* No access to the Settings menu or any of its pages.
* No access to the Store Account, and Billing History pages.
* No manager approval.

## Online Store Manager

The **Online Store Manager** role is for users who oversee online return operations. They have all the permissions of Online Store Staff plus the ability to approve RMAs requiring manager approval.