> ## Documentation Index
> Fetch the complete documentation index at: https://enterprise-docs.bglobale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Roles Overview

## User Roles Overview

## Each role has specific permissions and access levels within the dashboard. Understanding these roles will help you effectively manage your returns and ensure that users have appropriate access based on their responsibilities.

## The following table shows the user roles overview:

* Role
* Add/Manage Users
* Analytics Access
* Settings Access
* Manager Approval

| Role                 | Add/Manage Users | Analytics Access | Settings Access | Manager Approval |
| -------------------- | ---------------- | ---------------- | --------------- | ---------------- |
| Owner                | Yes              | Yes              | Yes             | Yes              |
| Admin                | Yes              | Yes              | Yes             | Yes              |
| Online Staff         | No               | Limited          | No              | No               |
| Online Store Manager | No               | Limited          | No              | Yes              |

| Role                 | Add/Manage Users | Analytics Access | Settings Access | Manager Approval |
| -------------------- | ---------------- | ---------------- | --------------- | ---------------- |
| Owner                | Yes              | Yes              | Yes             | Yes              |
| Admin                | Yes              | Yes              | Yes             | Yes              |
| Online Staff         | No               | Limited          | No              | No               |
| Online Store Manager | No               | Limited          | No              | Yes              |

### Owner

The **Owner** role has the highest level of access and control over the application. Every store has an Owner user by default.

Owner users have the following permissions:

* Full access to all pages and functionalities within the app.
* Ability to add and manage users, including assigning user roles.
* Manager approval.

### Admin

The **Admin** role is designed for users who require extensive access to manage returns, but with some restrictions.

Admin users have the following permissions:

* Access to all pages and functionalities, except the *Analytics > Orders* page.
* Ability to add and manage users, including assigning user roles.
* Manager approval.

### Online Staff

The **Online Staff** role is intended for users who handle day-to-day return operations for online returns without requiring access to sensitive financial information.

Online Staff users have the following permissions:

* Access to all screens and functionalities, except the *Analytics > Orders* page.
* No access to the Settings menu or any of its pages.
* No access to the Store Account, and Billing History pages.
* No manager approval.

### Online Store Manager

The **Online Store Manager** role is for users who oversee online return operations. They have all the permissions of Online Store Staff plus the ability to approve RMAs requiring manager approval.