> ## Documentation Index
> Fetch the complete documentation index at: https://enterprise-docs.bglobale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# View Orders

From the View Orders page you can view merchant orders.

The following user roles have access to the View Orders feature:

* Merchant CS
* Merchant CS Admin

1. Navigate to Orders > View Orders from the top menu.
2. Filter your orders:

   1. Select and enter one of the following filter parameters:

      <Note>
        Order number Tracking number Other:Merchant referenceTransaction referencePayment attempt GUIDDelivery reference numberPSP referenceAmazon Japan order ID
      </Note>
   2. Define all of the required following filters:

      | Shipping service (all that apply)<br />Order status (all that apply)<br />Merchant (all that apply)<br />Customer name<br />Email<br />Hub (all that apply) | From date<br />To date<br />Dispatch type (all that apply)<br />Shipping country (all that apply)<br />Payment method (all that apply)<br />Parcel status (all that apply) |
      | ----------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
3. Insert an order number, tracking number, or a value based on what you selected for **Other** in Step 2.
4. Do one of the following:

   * To go directly to the Order Details page, click Find and View.
   * To view all found order IDs in the Order Details section - click FILTER ORDERS.

     <Note>
       If needed, from here you can export the table by clicking Export. You can also show or hide the results by clicking Collapse All/Expand All located below FILTER ORDERS.
     </Note>
   * Click an order ID from the Order ID column.

     The Order Details page is displayed for the order ID you selected. The order status is displayed in the Order Status field.