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The Live View feature is a dashboard used for tracking the current day’s sales performance and comparing them with the previous day’s. It also displays the information in a graphic format for easy visualization. The information in the Live View feature refreshes every five seconds. This page describes the following:
Accessing the Live View Feature
You can access the Live View feature by navigating to Analytics > Live View from the top menu.
Transaction Summaries
The following figure shows the transaction summary region:
You can zoom in, out, and around the globe, and hover over countries to see its portion of the total transaction amount and count, as well as all cities in that country that orders were made from:
The Live View feature uses each country’s default time zone. For example, the default US time zone is New York.
The following table describes the transaction summary region:
ElementNameDescription
1Basic informationMerchant name, software version, and last automatic content update. Hovering over the red icon displays an important message explaining why Live View data may differ from other data reports. Hovering over the clock icon describes Live View’s information update rate. The timestamp to the right of the clock icon shows the timestamp of the last update.
2DisplayHovering over a country shows its portion of the total transaction amount and count, as well as all cities in that country that purchases were made to.The globe visualization rotates continuously to the last purchase locations and can be paused by clicking the arrow in the top right corner of the panel.
3CurrencyCurrency selector
4Transactions AmountThe aggregated total amount paid at checkout by the customer since 12:00 am in the merchant’s local time zone.
5Transactions CountThe number of transactions completed by customers since 12:00 am in the merchant’s local time zone. The transaction count does not include cancelled orders.
6Checkout Page ViewsThe total number of times the Checkout page has been opened since 12:00 am in the merchant’s local time zone
7Now on CheckoutThe number of customers currently on the Checkout page
8Top Countries Transactions AmountThe countries with the top three transaction amounts
9Top Countries Transactions CountThe countries with the top three highest transaction counts
10Top Sold ProductsThe four top sold products in terms of unit. Note that long product names are truncated, but can be seen by hovering over them.
Transaction Graphs
The following figure shows the transaction graph region:
The top graph shows the total transaction amount in the selected currency, and the bottom graph shows the transaction count, both broken down by hour. The dotted line represents the data for the previous day, and the solid line represents the data for the current date. Note that you can hover over the graph data points to compare today’s data with the previous day’s.