- Naming the report
- Formatting the report
- Report structure and data
- Field descriptions and requirements
Naming the Report
The report name should include the merchant’s name as configured in Global-e’s merchant settings, the date, and the time:- Format: {MerchantName}Manifest_ddmmyyyyhhmm
- Example: MyToysStoreManifest_100220151738
Formatting the Report
The report should be in CSV format and include commas as separators. Global-e does not support tabulations, semi-columns, or any other separators.Report Structure and Data
In your CSV file, make sure to name the columns headers A through I, as shown below:
Field Descriptions and Requirements
The following table shows the field descriptions and requirements:| Header | Required | Description | Notes |
|---|---|---|---|
| Global-e Order ID | No | If the merchant does not have a Global-e Order ID, this column should remain empty. | |
| Merchant Order ID | No | If there is no order ID, this column should remain empty. | |
| Parcel Code | Mandatory for in-stock items. Optional for backordered, pre-ordered, and out-of-stock items. | The code is assigned to each parcel in the merchant’s warehouse. | This code should also be barcoded on the label of each parcel that arrives at a Global-e hub (or shipped directly by the merchant), along with the Order ID barcode (either Global-e Order ID or Merchant Order ID, as included in the manifest data). |
| Product SKU | Yes | The SKU of each product in the parcel. | |
| Quantity | Yes | The quantity of each product in the parcel. | |
| Is Backorder flag | No | Relevant for items that are known as backordered. | Accepted values: 0 or empty – for in-stock items 1 – for backordered items Important: If the item is out of stock and being fulfilled, make sure to include this item in the relevant day manifest and change the flag value = 0. It is important to list separately in the manifest each line item that is backordered. For example, if there is a line item with a quantity of 2 purchased by a customer and both are back ordered, the merchant should list each line item separately in the manifest. |
| Backorder Expected Fulfilment Date | No | If provided by the merchant, Global-e includes this information in the notification on backordered items sent to customers. | Accepted values: Empty – if the fulfilment date is unknown. Expected Date (in ‘dd-mm-yyyy’ format). |
| Is Order Completed flag | Yes | Updated by the merchant to indicate if the order is completed or not. | Accepted values: 0 – for orders that were not yet completed (i.e. expecting more parcels to arrive). 1–for completed orders, where all items are sent, or amended. Empty – a label will be produced for the items in the parcel, fully or partially supplied. If partially supplied, then an automatic split will be performed. Note: The same order in the manifest cannot contain both Is Backorder = 1 and Is Completed = 1. If there are any backorder items, always send Is Completed = 0, until all the order items are supplied. |
| Delivery Reference Number | No | For merchants adding additional unique order identifier. It should be associated with each line item in the manifest. | |
| Weight | No | The weight of the parcel in grams. | If there are several items in the parcel, the total weight will be divided equally between all items. If the weight is not specified, it will be taken from the catalogue. |
| Country of Origin | No | The country where the item is manufactured. | If the country of origin is not specified, it will be taken from the catalogue. |